​1. Controller and Contact Information

Controller responsible for data processing in accordance with the General Data Protection Regulation (GDPR):

Bianca Golling, MSc
Herrengasse 9
8010 Graz

Protecting your data is of utmost importance to us. We are always available for your questions or withdrawals using the contact information provided below.

Email: info@psychologie-golling.com
Phone: +43 (0) 660 37 96 866

2. Personal Data and its Usage

If you have provided us with personal data, we only use it for the purposes agreed upon with you or if another legal basis in accordance with the GDPR exists, in compliance with data protection and civil law regulations.

We only collect personal data that is necessary for the execution and handling of our services or data that you have voluntarily provided to us.

We will not process the data provided to us for purposes other than those covered by the contract or by your consent or otherwise permitted by a provision in accordance with the GDPR.

3. Information and Deletion

As a data subject, you have the right at any time to information about your stored personal data, their origin and recipient, and the purpose of data processing, as well as the right to correction, data transfer, objection, restriction of processing, and blocking or deletion of incorrect or unlawfully processed data.

If changes occur in your personal data, we ask you to notify us accordingly.

You have the right at any time to revoke your consent to the use of your personal data. Your request for information, deletion, correction, objection, and/or data transfer, in the latter case, provided that this does not involve disproportionate effort, can be directed to our address.

If you believe that the processing of your personal data by us violates the applicable data protection law or that your data protection rights have been violated in any other way, there is the possibility to lodge a complaint with the competent supervisory authority. In Austria, the competent authority for this is the Data Protection Authority.

4. Data Security

The protection of your personal data is ensured through appropriate organizational and technical measures. These measures primarily concern protection against unauthorized, unlawful, or accidental access, processing, loss, use, and manipulation.

Despite efforts to maintain a consistently high level of due diligence, it cannot be ruled out that information you provide to us over the internet may be viewed and used by others.

Please note that, therefore, we do not assume any liability for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g., hacking of email accounts or phones, interception of faxes).

5. Cookies and Web Analysis

The websites of the mentioned responsible party use "cookies" to make the offer more user-friendly, effective, and secure. Cookies help determine the frequency of use and the number of users of the websites. The content of the cookies used is limited to an identification number that does not allow personal identification of the user. The main purpose of cookies is to recognize visitors to the website.

Two types of cookies are used on this website:

1. Permanent cookies:

For better user-friendliness, cookies are stored on your device and allow us to recognize your browser on your next visit.

2. Session cookies:

These are temporary cookies that remain in your browser's file until you leave the website and are automatically deleted at the end of your visit.

You can set your browser to notify you when cookies are set and allow cookies only in individual cases, accept cookies for certain cases or exclude them generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of the website may be restricted.

6. Server Log Files

To optimize the website in terms of system performance, user-friendliness, and provision of useful information, the website's provider automatically collects and stores information in so-called server log files that your browser automatically transmits to us. This includes your IP address, browser and language settings, operating system, referrer URL, internet service provider, and date and time. We do not merge this data with personal data sources. We reserve the right to subsequently check the data if there are specific indications of illegal use.

7. Newsletter

You have the option to subscribe to our newsletter through our website. For this, we need your email address and your declaration that you agree to receive the newsletter.

You can cancel the subscription to the newsletter at any time by sending an email to (fill in email address). Your email address will be deleted from the newsletter distribution list as a result.

8. Transmission of Data to Third Parties

The transfer of your data is based exclusively on the GDPR, particularly to fulfill your order or with your prior consent.

As a general rule, we do not pass on data to third parties, except when obligations and necessities arise that may result from our business relationship (e.g., invoicing, accounting).

9. Notification of Data Breaches

We strive to ensure that data breaches are detected early and, if necessary, reported to you or the competent supervisory authority without delay, including the respective categories of data affected.

10. Data Retention

We do not retain data for longer than necessary to fulfill our contractual or legal obligations and to defend against potential liability claims.